What This Book Will Do for Your Organization

Two major demands in today’s workplace must be met. First, organizations demand the very best approach to the pressure of increasing global competition, the need for higher quality, the necessity to be more efficient and productive, and the dizzying effects of rapid technological change. Corporate downsizing, increased automation, and high turnover require workers to be quickly trained in new skills as they continue to work. Employees must be continuously trained and retrained where it counts most—on the job.

Second, today’s employees also have demands. Employees expect an environment in which they can contribute and be valued as human beings. People thrive on feeling useful. They depend on that feeling ...

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