Chapter Summary

In this chapter, you’ve learned how to prepare training modules and their cover sheets. Well-written training modules and cover sheets are the foundation of an excellent on-the-job training program. Without them, trainers can spend enormous amounts of time repeating instructions and conducting extra training sessions. When teams of employees—including some trainees—write the modules, they not only will follow those modules when training or being trained, but also they actually will start to do the job that way.

In writing performance objectives for each module, employees set the standards for competency and, as a result, they meet and exceed their own standards. By incorporating human factors principles directly into the training ...

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