Training From the Back of the Room!: 65 Ways to Step Aside and Let Them Learn

A Word of Thanks

It is always difficult to write acknowledgments because, as with other creations, a book is the product of many people, without whom it would not have become a reality. While I studiously put pen to paper (or fingers to keyboard), dozens of others had a hand in the production and, more importantly, cheered me on in the middle of long bouts of writing.

With that said, my heartfelt thanks goes to:

• Marisa Kelley, Kathleen Dolan Davies, Janis Chan, and the wonderful Pfeiffer Company editing and production team, for their helpfulness, patience, kindness, and professionalism.

• Excellent peer reviewers—Lenn Millbower, Paul Plamondon, and Jennifer Bircher—for their insightful suggestions and enthusiastic comments.

• Jay Cross, author ...