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Training Design and Delivery, 3rd Edition by Geri E. McArdle

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6

Analysis

After completing the business justification checkpoints process and obtaining a signed client training project agreement, you are ready to begin the second stage of the training system model, a needs analysis, which is also called the training needs assessment. A needs analysis is a systematic process of discovery to support change through training.

The needs analysis is the second stage and is the most critical step in the training system model because the information collected (using a combination of needs analysis tools) helps you define the specific gaps that exist between current and desired organizational and individual performance. ...

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