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Training As a Business Partner—Business Skills by Dave McFeely, Ph.D., Eric Davis

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Chapter . Increase Credibility

The recent past has been a difficult time for human resource development professionals. A down economy is cause for concern in any field, but why is training always one of the first areas to be cut? Take a step back and look at your position, your department, and the industry. If you were on the outside looking in, what would you see?

More important, if the chief executive officer or another senior officer in your organization took a walk through your training or human resources development department, what would he or she see? How would management officials describe what you do day to day? If the answer is, “I see them in the training room, but I'm not sure what else they do,” or even worse, “I don't know,” then ...

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