Copyright
Issue 8804
C O N S U L T I N G A U T H O R:Susan RussellMicros Systems, Inc.1200 Baltimore AvenueBeltsville, MD 20705Tel. 302.210.8000 ext. 2701Fax 301.210.3427E-mail susanrussell@micros.com
Susan Russell is a practitioner in the training and development field specializing in analysis and evaluation of trainer interventions. She holds a master's degree in business from Johns Hopkins University and is completing a second master's degree in instructional systems development through the University of Maryland Baltimore County.
Editorial staff for 8804
Editor
Diane E. Kirrane
ASTD Internal Consultant
Greta Kotler
Reprinted 2005
Editor
Cat Sharpe
Contributing Editor
Ann Bruen
Need a trainer's lifeline? Visit infoline.astd.org.
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