Bibliography
Although this book is largely based on hands-on research, there was also considerable secondary research. The following publications were particularly helpful or influential.
Austin, Robert D. Measuring and Managing Performance in Organizations. New York: Dorset House Publishing, 1996.
Austin, Robert, and Lee Devin. Artful Making, What Managers Need to Know About How Artists Work. Upper Saddle River, New Jersey: Financial Times Prentice Hall, 2003.
Biggs, Lindy. The Rational Factory, Architecture, Technology, and Work in America’s Age of Mass Production. Baltimore: Johns Hopkins University Press, 1996.
Carse, James P. The Religious Case Against Belief. New York: Penguin Press, 2008.
Cusumano, Michael A. The Japanese Automobile Industry, ...
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