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Touchpoint Leadership by Dr. Jacqueline Scholes-Rhodes, Dr. Hilary Lines

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05

Building and sustaining the collaborative enterprise

Push is seductive. It creates the illusion of great power in an era when power is shifting. It can delude organizational leaders into thinking they need only roll out the new plan and massively detailed organizational blueprints will become the new scripts that everyone will surely follow. (HAGEL, BROWN AND DAVISON, THE POWER OF PULL1)

Introduction

As we look back over 25 years or so of consultancy and coaching work we are struck by the cyclic nature of organizational models and theories that have impacted our work with clients. In the 1980s we focused on processes and our ability to help re-engineer; in the 1990s we were drawn into the theories and practice of knowledge management, learning ...

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