O'Reilly logo

Touchpoint Leadership by Dr. Jacqueline Scholes-Rhodes, Dr. Hilary Lines

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

02

Priming the touchpoint to become relational

When leaders do their best work they draw on their own fundamental values and capabilities – operating in a frame of mind that is true to them yet, paradoxically, not their normal state of being. (MOMENTS OF GREATNESS. ENTERING THE FUNDAMENTAL STATE OF LEADERSHIP, ROBERT E QUINN, HBR, JULY–AUG 2005, THE HIGH-PERFORMANCE ORGANIZATION)

In Chapter 1 we introduced the notion of Touchpoint Leadership as the capacity to ignite and align energy, action and passion across the organization by focusing on the need to connect. We referred to working towards a ‘three-tiered connectivity’, helping individuals connect with themselves, with their teams and groups, and across the organization and its stakeholders. ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required