Total Facility Management, 4th Edition

Appendix A

Glossary

accommodation strategy

objective assessment of the space requirements of an organization and how these will be satisfied – see also space management

activities

tasks that are needed to complete deliverables (EN 15221-5:2011)

adaptability

possibility of changing characteristics such as volume, function or space in order to meet new demands or needs (BS 8536:2010)

added value

tangible gain from a decision, action or procedure that exceeds its monetary equivalent; for example, a specified service might be performed at its most economical cost yet still provide further benefit from, say, the manner in which end-users’ other needs are satisfied – see also best value

agency

employment of personnel through a specialist or general recruitment agency; they provide variable standards of selection expertise, personnel support and training, and end-user support

as-built information

expression of the design, its working detail, construction works and/or installations, functions, operations and maintenance needs of a facility in a form suitable for use in managing that facility (BS 8536:2010)

asset

item, thing or entity that has potential or actual value to an organization (ISO 55000: 2014)

asset cost breakdown

itemization of the capital cost of a facility asset in terms of its constituent parts (BS 8587:2012)

asset management

coordinated activity of an organization to realize value from assets (ISO 55000: 2014)

asset register

collection of ...