A health-care practitioner is most successful when he or she develops a good “bedside manner.” Important components of developing a good relationship with patients include effective communication, understanding cultural differences, understanding the special needs of patients in different age groups, and at all times maintaining professionalism. This chapter addresses these various topics.
Health professionals interact daily with people from all walks of life. Their basic needs may be similar, but their lifestyles, backgrounds, cultures, and values vary widely. So the health professional must be able to communicate effectively with a wide variety of people both verbally ...
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