OUTSOURCING
Outsourcing is having a third party provide services that would ordinarily be offered in-house. It can be used for just about any function or process. The only question is whether it is cost-effective vis-à-vis the same function or service in-house.
Outsourcing offers three benefits. One, it can save money. Two, it can provide better quality of service, and three, it can provide flexibility. However, outsourcing can boomerang in three ways: it can cost more in the long run, can cause dependency on third parties, and can demoralize the workforce.
for Deciding Whether to Outsource
- Define requirements for functions and/or processes. ...
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