OUTLINE
Many people go through agony when writing even the first sentence of a memo or report. The experience is so intense, in fact, that they close the door to their office and copy the work of someone else or take their work home and have their spouse complete the first draft. Yet they could have avoided such humiliation by drafting an outline before writing the first sentence.
All documents have the same three-part structure, and outlines mimic it. The three parts are the introduction, discussion, and conclusion.
The introduction provides an overview of the topic. It covers the scope, goals, and objectives of the subject. This part typically consumes 10 percent of the outline.
The discussion covers the major topics and their subtopics. ...
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