Tools and Tips for Today's Project Manager

ENTROPY

Have you ever worked in an organization that lacked energy? One that seemed more interested in following its own internal rules and standards than operating to fulfill its reason for existence?

This organizational lethargy is called entropy, meaning that organizational energy has a tendency toward inertness. Performing functions becomes more important than achieving goals.

Entropy often occurs after an organization has achieved its goals in the past and then chooses to rest on its laurels. In other words, it grows fat from prosperity.

In this type of organization, implementing change—whether needed or not—becomes difficult. If you want to change a procedure, for instance, you will upset the status quo and face resistance from individuals ...