COMMUNICATION DIAGRAM
Management experts have long speculated that two organizational structures exist in most business environments—formal and informal structure. The formal structure is reflected in an organization chart that displays the reporting relationships among individuals or business units. No such chart exists to reflect the informal power structure or the relationships that exist between individuals without the formal endorsement of management. However, you can identify and document informal relationships by developing a communication diagram.
A communication diagram shows the interactions, or level of communications, between two or more individuals in a specific setting, such as an office. It will help in identifying who communicates ...
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