Managing business services in an integrated environment
This chapter demonstrates how an integrated environment that is implemented with Tivoli Application Dependency Discovery Manager (TADDM), CCMDB, and Tivoli Business Service Manager can improve the efficiency and effectiveness of a service operation. It also describes an additional integration with Tivoli System Automation Application Manager with Tivoli Business Service Manager, within the context of service management.
This chapter contains the following topics:
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