Chapter 6
Outcome Process Fairness
As the head nurse in the intensive care unit, April manages a team of seven registered nurses at a hospital in rural Georgia. One of her employees, Leah, is an all-star performer who can be relied on to carry out her duties professionally, with good humor and good results. Each of April's other employees has at least one weakness she's coaching them on, ranging from poor punctuality to workplace drama. But Leah stands out.
Last year April sent Leah to a training program in Orlando that was important for her development and a nice fringe benefit that rewarded her hard work. Leah took her husband with her and enjoyed the days off and complimentary hotel stay. This year there's a new training opportunity in Myrtle ...
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