Chapter 10

The Follow-Up Coach

What’s in This Chapter

• Create a communication strategy for the workshop

• Partner with managers to help reinforce learning

• Link effective time management to organizational metrics

• Support action plans created in the workshop

• Offer additional learning opportunities

Employees currently use an average of 32.4 learning hours in a year, representing a steady uptick in hours since 2012, with an average organizational spend of $1,229 per employee. The focus of this learning, however, is on standalone events or activities, not on the support of follow-up application or activities embedded on the job, which is critical ...

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