33Delegate Like a Pro

Delegation is not a data dump of your entire unwanted, not hard to do, not so interesting tasks onto the head of another person. Rather, it is a carefully crafted process of defining what you want done, the specific end results you expect, and the process by which the other person can win at delivering it. To insure that the time you invest in delegating is well spent, use the following five-step process:

Step 1: Define the end results.

One of the most obvious oversights that managers make is failing to provide clarity about the end results they expect. Before you have a sit-down with one of your staff members, clarify in your own mind the dimensions of the assignment to be carried out. Ask yourself: What are the specific ...

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