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Time Management for System Administrators by Thomas A. Limoncelli

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Wiki Technology

To make a web site (repository) full of pages that are easy to update, use a Wiki. A Wiki is a concept, not a particular software package. There are many software packages that give you the Wiki feature. There is the original Wiki (Hawaiian for quick), then there is TWiki, KwikiKwiki, PHPWiki, etc. It's such a good idea that plenty of people have written software systems that give you the feature.

Tip

I ignored Wikis because I thought the name was stupid. I thought, "I could never use a system with a goofy name like that, even if it turned lead into gold." I didn't even investigate to find out what a Wiki was. Three years later, I started using a Wiki that someone else had installed and found it extremely helpful to my productivity. Oh, how I regret ignoring Wikis for so long.

So what the heck is a Wiki?

It is a web site in which anyone can edit any page, and linking pages is really easy.

Sounds crazy, right? I mean, if anyone can edit any page, what about vandalism? Someone could come along and delete things, put incorrect information into the system, and so on. It would be a disaster!

I promise you that there are some features that completely eliminate these problems. First, let's just consider the positive side:

  • It's easy to add new pages. New pages can be added by anyone. If a junior admin is the first to deal with a new vendor, he can add a page for the vendor and start listing contact information and so on.

  • Wikis are centralized and accessible. Anyone with a web browser ...

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