CHAPTER THIRTEEN

GLOBAL INSURANCE COMPANY PRIVATE CLIENT GROUP

Forecasting Key Employee Staffing Levels

IN 2 0 0 2 , GLOBAL INSURANCE COMPANY, one of the world’s largest financial services and insurance companies, formed the Private Client Group (PCG) within its Personal Lines Division. PCG’s stated business objectives were to meet the insurance needs of high-net-worth clients by providing specialized products and services:

Flexible coverage: insurance products and services flexible enough to meet the unique needs of high-net-worth clients.

Innovative insurance products: a breadth of quality products for a comprehensive approach to risk-management needs. The products included insurance for automobiles, homeowners, excess liability, kidnap ...

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