CHAPTER 11 Pursue Insight

New Ways of Thinking about HR

At a conference I attended a couple of years ago, Dan Rosensweig, president and CEO of Chegg, said, “We used to live in a world where water was free and we paid for music.” Now, people think music should be free and, in many places, water is more expensive per ounce than gasoline. Things do change. And these changes have a profound impact on how organizations are run and require new ways of thinking about how HR can make a difference.

I am fortunate to have a number of academic colleagues who are not only world-renowned thought leaders in HR, but who also have served as highly valued mentors and partners to me. And they were willing to share their advice, insights, and wisdom with all ...

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