CHAPTER 10 Conduct the Orchestra

The Future of HR

William Gibson, speculative fiction novelist, said, “The future is already here; it’s just not evenly distributed.” Approximately three years ago, John Boudreau, a professor of management at the USC Marshall School of Business and director of research at the Center for Effective Organizations, and I began working together on a study about the future of HR and effective organizations. This project has generated a considerable amount of buzz as we have engaged more and more HR and business leaders in the process. Quite a few people are excited by the prospect of creating the future of HR by understanding where we have been as a profession, identifying strengths and gaps, and taking high-priority ...

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