In Summary
This text has positioned Interaction Design in a way that emphasizes the intellectual facets of the discipline. It has discussed the role that language, argument, and rhetoric play in the design of products, services, and systems. Uday Gajendar has examined various academic approaches to thinking about Design, with the conclusion that the Designer is a liberal artist left to infuse empathy in technologically driven products. This idea of language is extended to poetry, and the text has introduced the idea of a poetic interaction—an interaction that affects not only the mind and body, but also the soul.
The text has also examined the tools and techniques used by practitioners in their day-to-day experiences. These include methods for ...

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