Getting Design Done
Ellen Beldner is the User Experience director at ChoiceVendor, a business software startup in San Francisco. She has been designing software in Silicon Valley since 2000, including four years as a UE designer at Google (when this essay was originally written) and a year leading the design of You Tube's monetization and copyright-monitoring software. Ellen gradted from Carnegie Mellon University with a degree in HCI and professional writing, and her focus is on enterprise and expert-use software.
Designers make decisions. We must make them in the face of uncertainty, of constraints imposed by medium, time, and fiat, constantly balancing immensely complex systems of interwoven attributes and elements. ...