NOWADAYS, WHENEVER LITERARY agents get together, the topic most likely to be discussed is not, Which Hollywood agent do you use? but rather, Which computer system do you use?
Recognizing the necessity of organizing their records more efficiently and accessing them faster, most agents have joined the electronic revolution and acquired computers. And, like so many other businesspeople, they have discovered that the blessings of computerization often stay only a few steps ahead of the curse.
The challenge of computerization is not entering data but thinking about it, and I can personally testify that not all literary agents are as good at thinking about data as they are at thinking about big advances, high royalties, and expensive ...