CHAPTER 9

All Together Now

One big issue we haven’t directly touched on in this book so far is the digitization of everything and the rise of social media. We haven’t left it to last because it is an afterthought but for precisely the opposite reason. Technology affects all the issues we and the thinkers have explored up to this point in this book. It is the social and intellectual glue of our times. It has an impact on everything from organizations to leadership, from innovation to careers.

The final thinker we feature communicates this message with compelling power. Nilofer Merchant teaches innovation at Stanford and Santa Clara universities. In a meteoric 20-year career, Merchant has gone from being an administrator to becoming a CEO and then ...

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