CONTENTS

Copyright
Acknowledgments
Introduction Smart Is as Smart Does
Chapter 1 The Outside ViewWhy Big Brown Was a Bad Bet
Chapter 2 Open to OptionsHow Your Telephone Number Can Influence Your Decisions
Chapter 3 The Expert SqueezeWhy Netflix Knows More Than Clerks Do About Your Favorite Films
Chapter 4 Situational AwarenessHow Accordion Music Boosts Sales of Burgundy
Chapter 5 More Is DifferentHow Bees Find the Best Hive Without a Real Estate Agent
Chapter 6 Evidence of CircumstanceHow Outsourcing the Dreamliner Became Boeing’s Nightmare
Chapter 7 Grand Ah-WhoomsHow Ten Brits Made the Millennium Bridge Wobble
Chapter 8 Sorting Luck from SkillWhy Investors Excel at Buying High and Selling Low
Conclusion Time to Think ...

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