Acknowledgments

My thanks to Lance Hale and Karen Walker for their tremendous contributions to this book. Without them this would not have been possible.

I’d also like to thank Shannon Vargo at John Wiley & Sons for her encouragement and coaching, and Ewa Krepsztul, who did a masterful job of designing the book.

Finally, I want to thank the many people from our client organizations who have given us so many good ideas.

One suggestion that we heard many times was that we should put the skills we teach into a short, easy-to-read book that everyone can relate to.

We listened carefully, and Think Fast! is the result.

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