ACKNOWLEDGMENTS

We would like to thank Mayo Clinic’s patients who inspire us daily to transform the delivery of health care and Mayo Clinic’s staff who make sure the needs of our patients come first. This book is only possible because of all the wonderful staff at the Center for Innovation, past and present. We owe a big debt of gratitude to our writer, Peter Sander, who put up with three highly opinionated authors and magically translated our thoughts onto paper. We are so grateful to McGraw-Hill Education and our editor, Mary Glenn, for her collegiality and support through the entire process and to Jane Palmieri, our editing manager, for her expertise.

While we have had the privilege of launching and leading the Mayo Clinic Center for Innovation ...

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