CHAPTER 1

Leveraging Organizational Power

Messenger: “We win again!”

General: “That is good! But what is best in life?”

Warrior: “The open steppe, fleet horse, a falcon on your wrist, the wind in your hair!”

General: “Wrong! Conan, what is best in life?”

Conan: “To crush your enemies, see them driven before you, and to hear the lamentations of the women!”

General: “That is good!”

—Conan the Barbarian

I once headed up a project management office that included a former soldier among the project control engineers. Whenever he was frustrated by some work package manager who had failed to provide the needed baseline information or was slow in sending along the end-of-month status, he would storm into my office, seething.

“Michael!” he would start, ...

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