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Why Harmony Can Hurt Performance

The Old:Without internal harmony, teams will underperform.
The New:Without internal competition, teams may underperform.
The Challenge:How to manage tensions in teams productively and maintain that delicate balance between internal competition and harmony.

Basketball stars Magic Johnson and Larry Bird once viewed contests against each other as far more significant than games against other teams, their relative levels of accomplishment being a daily preoccupation. “When the new schedule would come out each year, I’d grab it and circle the Boston games,” Magic Johnson declared. “To me, it was The Two and the other 80.” Similarly, Boston Celtics’ Larry Bird admitted: “The first thing I would do every morning ...

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