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Theoretical and Analytical Service-Focused Systems Design and Development

Book Description

Systems designers are asked constantly to improve end-users’ experiences while ensuring network stability and security and minimizing the use of resources. This trifold demand can only be met by incorporating the latest technological advances into the design, development, and maintenance of new software systems.
Theoretical and Analytical Service-Focused Systems Design and Development provides solutions to these challenges. It advances the practice and understanding of contemporary theories and empirical analysis for systems engineering in a way that achieves service excellence.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Editorial Advisory Board and List of Reviewers
    1. INTERNATIONAL ADVISORY BOARD
    2. ASSOCIATE EDITORS
  5. Preface
    1. ABSTRACT
    2. INTRODUCTION
    3. Emerging Technologies and Killer Applications
    4. Intelligence computing for systems and services
    5. Knowledge engineering for systems and services
    6. Systems and service-oriented engineering
    7. SUMMARY
  6. Acknowledgment
  7. Section 1: Emerging Technologies and Killer Applications
    1. Chapter 1: Engineering e-Collaboration Services with a Multi-Agent System Approach
      1. ABSTRACT
      2. INTRODUCTION
      3. THEORETICAL BACKGROUND
      4. RELATED WORK
      5. SYSTEM ARCHITECTURE AND IMPLEMENTATION
      6. DISCUSSIONS AND EVALUATIONS
      7. CONCLUSIONS AND OUTLOOK
    2. Chapter 2: A Survey of Web Services Provision
      1. ABSTRACT
      2. INTRODUCTION
      3. MOTIVATING EXAMPLE
      4. SERVICE DISCOVERY
      5. SERVICE SELECTION
      6. SERVICES CONTRACTING
      7. CONCLUSION AND OPEN PROBLEMS
    3. Chapter 3: A Service Oriented SLA Management Framework for Grid Environments
      1. ABSTRACT
      2. INTRODUCTION
      3. RELATED WORK
      4. MULTI-DOMAIN SLA CHALLENGES
      5. SLA DESCRIPTION
      6. RESEARCH ASSUMPTIONS AND ARCHITECTURAL REQUIREMENTS
      7. SLA FRAMEWORK DESCRIPTION
      8. SLA ESTABLISHMENT PHASES
      9. GRID EXPERIMENT
      10. MEASUREMENTS
      11. CONCLUSION
    4. Chapter 4: Execution Management for Mobile Service-Oriented Environments
      1. ABSTRACT
      2. INTRODUCTION
      3. RELATED WORK
      4. CHALLENGES BEHIND THE EXECUTION MANAGEMENT OF MOBILE DYNAMIC VIRTUAL ORGANIZATIONS
      5. EXECUTION MANAGEMENT FOR MDVOS
      6. AKOGRIMO APPLICATIONS
      7. FUTURE WORK
      8. CONCLUSION
    5. Chapter 5: Developing Local Association Network Based IoT Solutions for Body Parts Tagging and Tracking
      1. ABSTRACT
      2. INTRODUCTION
      3. INTERNET OF THINGS
      4. SOLUTION PROTOTYPING AND DEPLOYMENT
      5. SOLUTION VALIDATION
      6. LAN INTEGRATION AND MESSAGE DELIVERY
      7. A MESSAGE DELIVERY SCENARIO
      8. RELATED WORK IN MESSAGE DELIVERY
      9. APPROACH ANALYSIS
      10. PERFORMANCE EVALUATION
      11. SERVICES OFFERINGS
      12. FEEDBACK AND SOLUTION EVALUATION
      13. CONCLUSION
  8. Section 2: Intelligence Computing for Systems and Services
    1. Chapter 6: Secure Key Generation for Static Visual Watermarking by Machine Learning in Intelligent Systems and Services
      1. ABSTRACT
      2. INTRODUCTION
      3. METHODOLOGY
      4. EXPERIMENTS
      5. DISCUSSIONS
      6. CONCLUSION AND FUTURE WORK
    2. Chapter 7: Modelling Self-Led Trust Value Management in Grid and Service Oriented Infrastructures
      1. ABSTRACT
      2. INTRODUCTION
      3. E-TRUST AS REPUTATION AND CONFIDENCE?
      4. TRUST: A GRAPH THEORETIC SOCIAL NETWORK MEDIATED APPROACH
      5. SELF-LED TRUST VALUE MANAGEMENT GRAPH THEORETIC MODEL
      6. DISCUSSION
      7. CONCLUSION
    3. Chapter 8: Autonomic Business-Driven Dynamic Adaptation of Service-Oriented Systems and the WS-Policy4MASC Support for Such Adaptation
      1. ABSTRACT
      2. INTRODUCTION
      3. EXAMPLES OF SOME CHALLENGES FOR AUTONOMIC BUSINESS-DRIVEN IT MANAGEMENT
      4. RELATED WORK
      5. OVERVIEW OF THE WS-POLICY4MASC LANGUAGE
      6. THE WS-POLICY4MASC SUPPORT FOR AUTONOMIC BUSINESS-DRIVEN ADAPTATION
      7. CONCLUSION AND FUTURE WORK
    4. Chapter 9: ODACE SLA
      1. ABSTRACT
      2. INTRODUCTION
      3. MODELING CLIENT INTENTIONS AND PROVIDER OFFERS
      4. IMPLEMENTATION AND EXPERIMENTATION
      5. CONCLUSION
    5. Chapter 10: Using Description Logics for the Provision of Context-Driven Content Adaptation Services
      1. ABSTRACT
      2. INTRODUCTION
      3. RELATED WORK
      4. FORMALIZATION OF CONTEXT SPECIFICATIONS AND DECISIONS
      5. META MEDIUM OBJECT
      6. CONTEXT-DRIVEN CONTENT ADAPTATION PLANNER
      7. IMPLEMENTATION DETAILS
      8. EXPERIMENTS AND EVALUATIONS
      9. CONCLUSION
  9. Section 3: Knowledge Engineering for Systems and Services
    1. Chapter 11: Two Heads Are Better Than One
      1. ABSTRACT
      2. INTRODUCTION
      3. THEORETICAL BACKGROUND
      4. FIELD RESEARCH APPROACH
      5. CONCLUSION, IMPLICATIONS AND FURTHER WORK
      6. APPENDIX I – BI SUPPORT TOOLS FOR PROFESSIONAL SERVICES
    2. Chapter 12: Knowledge Capture in E-Services Development
      1. ABSTRACT
      2. INTRODUCTION
      3. KNOWLEDGE MANAGEMENT
      4. REAL-LIFE CASE
      5. ANALYSIS OF THE CASE AGAINST THE KNOWLEDGE CAPTURE PROCESS
      6. DISCUSSION
    3. Chapter 13: Knowledge Extraction from a Computational Consumer Model Based on Questionnaire Data Observed in Retail Service
      1. ABSTRACT
      2. INTRODUCTION
      3. CONSUMER BEHAVIOR THEORY
      4. TOWARD COMPUTATIONAL CONSUMER MODELING
      5. BAYESIAN NETWORK
      6. MODEL CONSTRUCTION
      7. EVALUATION OF THE MODEL
      8. KNOWLEDGE EXTRACTION
      9. DISCUSSION
      10. CONCLUSION
    4. Chapter 14: Non-Monotonic Modeling for Personalized Services Retrieval and Selection
      1. ABSTRACT
      2. INTRODUCTION
      3. AN OVERVIEW OF INTELLIGENT PAYMENT SERVICES
      4. PRELIMINARIES OF NON-MONOTONIC REASONING
      5. KNOWLEDGE REPRESENTATION
      6. NON-MONOTONIC REASONING FOR INTELLIGENT PAYMENT SERVICES
      7. CONCLUSIONS AND FUTURE WORK
    5. Chapter 15: Adaptable Services for Novelty Mining
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. NOVELTY MINING FRAMEWORK
      5. SERVICES FOR NOVELTY MINING
      6. CONCLUSION AND FUTURE WORK
    6. Chapter 16: Engineering Financial Enterprise Content Management Services
      1. ABSTRACT
      2. INTRODUCTION
      3. FECMS BACKGROUND AND OVERVIEW
      4. LITERATURE REVIEW
      5. SYSTEM ARCHITECTURE AND INTEGRATION
      6. PRIVACY AND ACCESS CONTROL REQUIREMENTS
      7. SUBSYSTEM DESIGN AND IMPLEMENTATION
      8. DISCUSSION
      9. CONCLUSIONS AND FUTURE WORK
  10. Section 4: Systems Engineering and Service-Oriented Engineering
    1. Chapter 17: RT-Llama
      1. ABSTRACTS
      2. INTRODUCTION
      3. BACKGROUND
      4. ARCHITECTURE
      5. CONCLUSION
    2. Chapter 18: SLIM
      1. ABSTRACT
      2. INTRODUCTION
      3. THE SLIM ARCHITECTURE
      4. THE SLIM PROTOCOL
      5. EVALUATION
      6. RELATED WORK
      7. CONCLUSION
    3. Chapter 19: A Method to Support Fault Tolerance Design in Service Oriented Computing Systems
      1. ABSTRACT
      2. INTRODUCTION
      3. RELATED WORK
      4. PROPOSED METHOD
      5. EXPERIMENTS
      6. CASE STUDY 1. APACHE WEB SERVER
      7. CASE STUDY 2. TAO OPEN DATA DISTRIBUTION SYSTEM
      8. CONCLUSION AND LESSONS LEARNED
    4. Chapter 20: Demand-driven Development of Service Compositions in Organizational Networks
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. 1. DEMAND-DRIVEN SERVICE COMPOSITION DEVELOPMENT METHOD
      5. EVALUATION
      6. DISCUSSION AND CONCLUSIONS
    5. Chapter 21: Capacity-Driven Web Services
      1. ABSTRACT
      2. INTRODUCTION
      3. RUNNING EXAMPLE
      4. CAPACITY-DRIVEN WEB SERVICES
      5. IMPLEMENTATION
      6. RELATED WORK
      7. FUTURE WORK
      8. CONCLUSION
    6. Chapter 22: Investigating the Role of Service Encounter in Enhancing Customer Satisfaction
      1. ABSTRACT
      2. INTRODUCTION
      3. THEORETICAL BACKGROUND AND RESEARCH MODEL
      4. RESEARCH METHODOLOGY
      5. DATA ANALYSIS
      6. RESEARCH LIMITATION AND FUTURE WORK
      7. CONCLUSION
  11. Compilation of References
  12. About the Contributors
  13. Index