CHAPTER 30Finishing Touches

Excellence is not a destination; it is a continuous journey that never ends.

—Brian Tracy

A good example has twice the value of good advice.

—Unknown

Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.

—Mark Twain

It was my last day on the job; I was moving on to a new position within AT&T. As I packed up my box of belongings at my desk, I looked over at the giant, blown-up, framed picture of my ID badge that my team signed and gave me as a going-away present. I gazed at the messages from each of my coworkers, wishing me well, sharing ...

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