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CHAPTER EIGHT

Workshop behaviours

The way we behave in groups can improve the quality of ideas we create. If we behave in the same way as we do in everyday meetings, we will come up with the same ideas. Because workshops are an approach to find fresh thinking, it is important to ask people to behave differently to enable the fresh thinking that produces good ideas.

Collective intelligence

Collective intelligence research at MIT identified three factors that correlate with collective intelligence (the ability of a team to come up with better ideas than the most intelligent individual in that team):1

1  Conversational turn takers: having people in the workshop who are good at listening and speaking in turn, making sure everyone is able ...

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