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The Wisdom of Teams by Douglas K. Smith, Jon R. Katzenbach

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6

Moving Up the Curve

From Individual to Team Performance

WHAT DO POTENTIAL teams need to do to move up the team performance curve? There is no best answer to this question. Each of the scores of teams we have researched, read about, or been a part of has applied a unique blend of actions, events, and decisions to achieve higher performance. Among them all, however, we have observed an underlying pattern: real teams do not emerge unless the individuals on them take risks involving conflict, trust, interdependence, and hard work.

Of the risks required, the most formidable involve building the trust and interdependence necessary to move from individual accountability to mutual accountability. People on real teams must trust and depend on one another—not ...

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