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The Wisdom of Teams by Douglas K. Smith, Jon R. Katzenbach

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2

One Team

A Story of Performance

THE TEAM IS a basic unit of performance for most organizations. It melds together the skills, experiences, and insights of several people. It is the natural complement to individual initiative and achievement because it engenders higher levels of commitment to common ends. Increasingly, we find management looking to teams throughout the organization to strengthen performance capabilities.

Yet “team” is a term that produces very different images among people. Most of us have in mind a team that is a reflection of our personal experiences, good and bad. Some of us picture a special task force, others might think of a military attack squad, while many focus on their favorite sports analogy; unfortunately, these ...

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