An example

As an illustration, we’ll describe how we used the process to assist one of our clients. This example, unlike the general description you just read, is specific to one particular position in one particular company. The questions that you’ll develop for a specific position in your company will be different, but we hope that our suggestions here will help you develop those particular questions.

This company was a fast-growing service firm. It had offices around the country, and the entire management team was under pressure to deliver better results each successive quarter.

The company’s offices were run by local managers who had total responsibility for sales as well as operations. Unfortunately, only a few of the offices were led by ...

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