Points to Remember
- We all can succeed if we’re put in the right situation.
- We all can fail if we’re put in the wrong situation.
- The job of owners and managers is to match the right people to the position and to coach those people to perform at a high level.
- Define the position and its requirements.
- Understand each person’s natural abilities.
- Find the right person—the person with the skills and natural abilities for the position.
- Be clear about the goals.
- Coach each person to excellence—understand how to extract their best.
- Hire the right person, not the right resume.
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