A four-step process
We assisted this management team by using the interviewing process described here. Our objective was to identify the natural abilities possessed by the top-performing city managers and then to design a series of questions that would help our client identify those abilities in the candidates they’d interview. This was a four-step process.
Our first step was to talk with the management team about the importance of natural abilities for this key position: city manager. They acknowledged that their “A-Team” city managers (there were six of them out of a total of 17) seemed to have some innate and natural abilities that drove them to success.
The management team acknowledged, however, that they just didn’t know how to identify ...
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