What’s different about this approach?

We know that we often can teach a person the knowledge and the skills needed for a particular position. So, if we choose to do so, we can hire a person with the right natural abilities (such as, a great sense of responsibility and a love for numbers) and teach that person the skills and knowledge needed (such as, how to do accounting in our company).

This is in contrast, of course, with the historical method of choosing folks who seem to have the right experience (such as, a good resume) but lack the right attitude or lack some other needed natural ability. With these folks, we bring them on board as a top-quality hire (after all, that resume sure looked good) and then later fire them for incompetence. But ...

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