The Winning Manager’s Playbook

A company-wide reward program

The sixth tool in the management system is a company-wide reward program. We like to see a direct link between the company goals and the successful efforts of everyone in the company in achieving those goals. When the goals are achieved, we like to see everyone receive a reward.

We use the term reward purposely, because we want everyone to see a direct link between the attainment of a goal and some form of reward. Although there is controversy as to whether money provides an incentive to all employees (it certainly does to many), and although “bonuses” are often based upon discretionary criteria (“If we have a good year, trust me, I’ll take care of you”), a reward provides clear and tangible evidence of success (“If ...