The process as a diagnostic tool
Establishing the framework for empowerment is a key step for your organization, and the empowerment process we’ve described here is designed to guide everyone in your organization in achieving their goals. It establishes the goals, sets boundaries, and provides criteria for the conditions that must exist for empowerment to occur.
The empowerment process also is a very effective means for diagnosing why goals are not being met. In this case, you can look at the boundaries, to ensure that they have been properly set and explained, and you also can look at the three-circle diagram to determine if there is some lack of principles, reliability, or competence.
As an illustration, let’s assume that the proper goals have ...
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