CHAPTER 5Whom Do I Travel With? (Relationships and Teams [Th]at Work)
LEADERSHIP RELATIONSHIP CHALLENGE
Despite increasingly competitive and isolating work settings and declining interpersonal skills, much work has to be accomplished with others and within teams. Great leaders help employees build skills for professional friendships between people and among teams.
Ask 10 people what brings them joy, and chances are good at least half will refer to people they love. One of the saddest experiences of Wendy’s career was talking to a client who was extremely distraught by the 9/11 phone calls that a man on one of the hijacked planes made to say good-bye to his wife. She too was upset by this image, wondering what it would feel like to receive such ...
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