CHAPTER 12  

Teams that Work: Getting Advantage from Difference

Images

  CHAPTER HIGHLIGHTS  

Images  Similar-thinking, homogeneous teams can achieve a consensus of opinion quickly and will typically respond in ways that are predictably consistent with their quadrant preference, which is an advantage if speed is the primary goal.

Images  Diverse, heterogeneous teams behave in entirely different ways. They experience difficulty in reaching consensus, but because of ...

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