Another Botched Release
Dave the construction manager is normally a mild-mannered guy. But today he’s upset. Dave is mad because for the second time this month, the login page to his work permit system has broken. That means construction engineers can’t log in. They can’t get their work permits. Which means they can’t legally work. And Dave wants to know why!
Normally we would have run a set of manual QA scripts before pushing things out, but Suzy was on holiday and no one told the developers we were pushing things out a day early because of the holiday.
Obviously, we’ve got some communication problems, but isn’t there something we can do, right ...
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