Final Thoughts

Pursuing Excellence, Not Perfection

I was meeting with a prospective client recently and said those four key words to her, “In order to achieve your objectives, we need to pursue excellence not perfection.” After I said it, she looked at me, stood up, and said, “Can you please excuse me for a minute?” I was not sure what just happened, but I knew it was profound. Two minutes later, she returned with the CEO and the three of us proceeded to have an engaging 90-minute discussion on how we could improve the performance of their people and their organization.

When we pursue excellence, we reward improvement. We provide a clear road map for people to follow. We achieve incremental successes. In addition, we are always able to redefine ...

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