EPILOGUEIt’s All About the People…

In the end, it’s not really about the products made, the technology developed, or the financial instruments that are bought and sold. It’s all about the people. Yes, a leader must have deep capabilities in the “solutions business,” charting a course around and through the obstacles ahead to reach the desired goals. Leaders must learn from failure, thrive on competition, work hard, and radiate hope. They are flexible, adaptable, and open to feedback, while believing so strongly in the journey that they remain determined and confident, and cannot be derailed by idle criticism.

Yet, as I know in my role as CEO of Korn/Ferry International, and from my travels to meet with leaders around the world, a singular truth ...

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