Taking Action

So how can you go about putting all this into action? The answer depends on who you are.

If you're a manager . . .

Try taking three simple steps to make your employees less miserable and more engaged. The first of those is an honest self-assessment, asking a few obvious questions related to each of the three signs.

Anonymity: “Do I really know my people? Their interests? How they spend their spare time? Where they are in their lives?”

Irrelevance: “Do they know who their work impacts, and how?”

Immeasurement: “Do they know how to assess their own progress or success?”

Next, consider doing employee assessments, allowing people to provide information that will either confirm or deny the accuracy of the answers in each of the three ...

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