Chapter 13. Teach others how to treat you
Have you wondered why a 12- year-old child will rebel at a directive by one parent but generally be hushed and compliant when it comes to the other? At the risk of playing psychologist, it’s because we have, directly or indirectly, taught our children where, when, and how to push the envelope. The question is, “Are adults any different?”
The answer is a resounding “No.”
During times of rapid organizational change, it’s imperative that you get everyone “on the same page” at the onset, alleviating any potential anxiety or frustration. To do this, you must identify—and be prepared to live and enforce—some basic rules or “suggestions” regarding your team’s attitudes and behaviors.
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